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All orders made via THREEONETWOFIVE online store will be packed in a cotton pouch and cardboard box to protect the jewellery during shipment. 
All standard orders will come like this:
  1. Cotton pouch 
  2. Silver polishing cloth (if you have purchased any sterling silver items)
  3. Packed in cardboard box
Sealed with a personalised sticker of your name
For gifting, we can give you a card for you to handwrite your message for the recipient or we can handwrite for you too! Simply leave your message on the "Note" section upon checkout.

When you have received your order:

Peel the sticker off, it's actually resealable and reusable.

Reuse the paper wrap for future gift wrapping or other purposes. For me, I lay them at the base of my garden pots to cover large pot holes. If you are not going to reuse it, please recycle them. 

Reuse the paper box as many times as you can before you recycle it. Use it to store not-in-use cables, batteries, stationeries etc. Some of our customers have used it to store their accessories when traveling! 

Reuse the cotton pouch for your mini toiletries, makeup, first aids etc. I personally use them to store my earphones.

Always consider reusing before you send them away for recycling! 👍


Frequently Asked Questions

  • Can I do without the box?

Unfortunately we had some bad experiences when we shipped without the box. Earring posts gets bent or detached. We really don't know what happens during delivery. We have to ship your order in the box to prevent damage and as a way to make your parcel more "obvious" so that it will not be overlooked in the delivery warehouse. Alternatively, you can select "Self Collect" option to save on packaging! 

  • Can I personalise the name on the sticker?

Yes you can, we write the name according what's written on the shipping address. So please, fee free to personalise! 

  • Can I get more cotton pouches?

We limit one cotton pouch to one order. If you need more, you can purchase them here.


Thank you for your understanding! 😊 Please let us know how we can do better too, via Instagram or you can email to